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I chose Fedex over ups based on a professional shippers recommendation. MISTAKE. Needed business equipment for weekend. Promised Friday. Waited all day. Called and told "this evening". Never arrived. Saturday, box 1 of 2 arrives and half the shipment doesn't help. Now says "vacation" Monday (driver who has it on truck?). Scheduled Tuesday. I sat home waiting because of a required signature. Customer service is USELESS. Never again. Call UPS. There's a reason UPS trucks outnumber Fedex on the road. Will never use again and will review wherever possible to share my experience. Calling them is like 1-800-I don't care.
Ken S.'s review of FedEx earned 4 Very Helpful votes
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Okay company. Terrible customer service. Told me I was transferring to a supervisor and was not....
