Ken R.

A one-star rating is extremely generous! They don't deserve a single star.

I ordered two items concurrently from them in the last six months. One arrived before the other, and that was a small blessing. The item that arrived was a small white, 3-drawer cabinet for my home office. As I recall, it cost about $125. First off, it took weeks to get to me. The reason is that everything from Litfad comes from China. And it's a slow boat from China (as the saying goes). When it finally arrived, I opened the box to find that the assembly instructions were 100% in Chinese...not a stitch of English or any other second language. No photos either, just the worst drawings you can imagine. In essence, they were worthless.

Next, the materials were absolute crap -- 1/2" pressboard (already damaged on certain pieces from shipping) and the cheapest drawer hardware known to man. Once assembled, the drawers wouldn't stay on their tracks due to the 'aluminum foil' metal used for the sliders, making them completely useless.

The good news in all this is that seeing the 'craps-manship' of the product, I cancelled the second and more expensive part of my order. Litfad Customer Support (hahahahaha!) told me I couldn't cancel "because the product had already been shipped (not said, but clearly from China)." I told them I wouldn't accept the delivery. I then called my credit card company and cancelled the second part of my order/charge with them. I was immediately credited.

Before the second product arrived, I spoke with my regular FedEx delivery guy and told him to be on the lookout for a 41 lb. box from China coming my way and send it back to the sender. And that's exactly what happened.

LESSONS LEARNED: 1) DON'T BUY ANYTHING FROM LITFAD; 2) STOP BUYING AS MUCH AS YOU CAN FROM CHINA! The Chinese hate Americans anyway.

Let's cut-off their revenue stream and BUY AMERICAN...or literally from anyone else!