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Ken R.

Contributor Level

Total Points
80

1 Review by Ken

  • Walmart

12/20/18

Do not order from walmart.com around Christmas. I ordered a video camera for my 9 year old a few weeks before Christmas. It was suppose to be delivered on 12/19/2018. After not receiving it on the 19th I decided to call. After being placed on hold for over 20 minutes waiting on a supervisor along with the representative and I literally having to entertain each other with small talk, I finally got to speak with one. Instead of offering to overnight my order to me in NC that they accidentally shipped to FL, he tells me he is sorry but he can only refund my money. Because I don't have time to order another camera, Now I have to explain to my child that Santa is Incompetent and walmart.com doesn't get blamed for anything. I hope that this review doesn't fall on deaf ears and that in the future large successful businesses don't lose the confidence and trust of the public like I have lost in Wal-Mart. It's a shame that one man can work so hard his entire life to build such a successful and dependable company such as Wal-Mart and after his death an entire family of heirs can't keep it going. I have spent my last dime with walmart.com and hopefully this message will save many others the aggravation I have experienced and possibly keep more small children from losing faith in Santa. And yes for my son and I both, I did tell the supervisor where he could go before we ended our conversation.
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Ken Register Jr.
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