Zara has the most unprofessional employees both on the phone & via Chat. Including their managers. One called my phone from *******272 and when I answered, they hung up, this was just their way to say they called but not speak with the customer or attempt to resolve any issues. They all need to be retrained in customer service. Beyond their rude behavior, the clothes are overpriced with poor quality fabric. Do yourself a favor and shop elsewhere.