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I recently ordered a necklace on their site and realized I had a change of heart with the item. I've tried calling numerous times and sent emails to which they havent replied. I need to return this item and I cannot get in touch with them. This type of customer service makes me so angry.
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We apologize for that, Kenny! We'd like to look further into this with you. Could you please send an email to cs@soufeel.com so that our customer service representative can help you? Thank you! -Tiki