Kennington C.

With all the marketing hype, I decided to try a pair of briefs and ordered and paid for one pair from their web site. They collected and processed my credit card right away on Feb. 12,2018. On February 25th, I called customer service to check the status of my order. "Girlie" a customer service rep siad she would check with warehouse. Girlie came back and said the warehouse never processed my order. Right then, I decided something was wrong with this company and requested my money back. Girlie said she would refund my money and since this was such a screw up on their part, they would go ahead and send me the pair I ordered as good faith and to make up for their mistake. I asked her how long it would take to receive these briefs and she said the standard 7-10 days. WELL guess what, today is March 15,2018 and I have never received the briefs. BUT, you'll love this. Their customer service department keeps sending me surveys asking how I like the briefs and how does their customer service rate... ARE YOU KIDDING ME... Really? Hence, I have unscribed from them... WHEW.
Do yourself a favor and stay away from this company. They are all hype and nothing more!