Kenneth A.

Ordered shoes. Get confirmation email. Get hold on credit card. Week later no shipping. I call and get the jokes on you customer service. I was seriously looking around for the hidden camera as I could not believe the complete incompetence of Brittany. When she finally figures something out she says she needs to email the shipping department as it shows out of stock. You need to email them? Really? Can't call them. Either way I ask why I was not contacted about the item not being in stock. How does the company not send me an email to explain this. She responds with the only way she would know they were out of stock is if I called. So I ask in order to find out about shipping I have to call to check on my order and she says Yes. Holy mother of God. You run a business by making people call to see if they items they ordered will actually ship? How about some inventory software that doesn't allow items to be oversold and in the rare case it does you EMAIL the customer.