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Long story short, I ordered 2 items and 1 of them was a customized tumbler for a soldier serving overseas and the local post office lost my package and didn't seem to care at all (still haven't received it by the way). The amazing representatives at Fanatics kept in touch with me to stay updated on the situation and even mailed me out a replacement and I greatly appreciated that. It wasn't their screw up but they rectified the situation anyway.
Kennee B.'s review of Fanatics earned 14 Very Helpful votes
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Fast shipping, item arrived quickly! Item was exactly as described and great.
Hello Kennee, we are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We look forward to the opportunity to serve you again soon. Sincerely, Julian