This company, along with its sister company, JustFab, are the absolute biggest scams on the market. If you're looking for shoes that make you look like you just came from the Walmart clearance section, this is the company for you. The shoes are horrendous. The pair of boots I ordered were cheaply made (original price 49.95 USD) and the second I tried them on, the button on the top came off. All of their shoes are not true to size, and happen to be about two sizes too small. I am a size 9 US and when my size 9 US came in the mail, I could barely fit my feet inside. Terrible quality. They look so cheap. On the website they look high-fashion and high-quality, but the second I received them in the mail I could tell that they were not built to last. RETURNS: They will not refund you unless you follow up with your return. I returned every last pair of shoes that I got, and for one order that I returned, I was only refunded half that I was supposed to get back. One pro: their customer service representatives are great. They will fix your problem if you go into that call being calm and understanding. With that being said -- do not use ShoeDazzle or JustFab, and make sure you treat customer service representatives with respect because they are people too.
By the way, ShoeDazzle rep Sherry from the comments down below never contacted me. Save yourself the time an frustration and don't use this company.
Hello Kennedy,
We sincerely apologize if you have not received your refund. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry