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I purchased 2 hanging lights from France and Son for 200.00 with "free shipping and free returns". Sounds great right?
Several days later I tried to return the lights only to be told they charge 75.00 for the return shipping as well as ANOTHER 75.00 because they take away the initial free shipping if you end up returning the items.
So now I have two lights that don't fit which I bought for 200.00 and will need to pay 150.00 if I want to return them. How is that "free shipping and free returns"?! These guys are running a scam.
I spoke with costumer service via email and again via a phone call and they wouldn't budge on this.
I order finishes from many stores and nothing like this scam has ever been run on me before.
There are so many great stores out there that don't need to screw you over; I highly suggest you shop elsewhere.
Products used:
Hanging pendant lights
Kennedy M.'s review of France & Son earned 11 Very Helpful votes
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