Kenna W.

I simply do not even want to give them 1 star. After 7.5 years they closed my account for no reason. With this virus outbreak I was trying to buy new bedding on kohls.com. After calling multiple times within the last 2 weeks (couldnt wait longer then 45 mins each day trying to get through) I finally got through today at 550am AZ time only to find out my account was closed. They said oh u need to reapply online. Not only is this ridiculous it also effects my credit (not much but it does for longevity of credit history) with a high score and not many credit cards it bothers me as I take pride in my credit. I went with AMEX, got approved and even got my new cc number within 5 mins. Way quicker then just trying to call Kohls to find out why my CC didnt work which was a waste of time anyways since they closed my acct.