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kenia R.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since December 2019

  • Review

    1

  • First Reviews

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  • Thank Yous

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  • Fans

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Review Distribution

1 Review by kenia

12/12/19
I have to say this is a pretty ring. My boyfriend liked it as well.

We are really disappointed though, the ring is missing one stone. He called yesterday and the lady told him to propose with it the way it was. I want to let her that this is a special moment, nobody wants to receive a ring with a missing stone that will look like we got it from the pawn shop. I am sure she wouldn't like her pictures taken with a ring looking like this?> My boyfriend has to reschedule and cancel all the plans he had due to this. Hannah send a regular shipping label and we have to wait another whole week to get the ring. We are leaving town next week and now we have to postpone everything. Obviously your quality assurance team failed. We weren't offered an apology nor a discount even though we will have to pay a cancellation fee to our photographer. I will post and make sure this complaint gets to everyone in your company. This is bad bad service.

kenia Has Earned 3 Votes

Kenia R.'s review of Diamond Nexus Labs earned 3 Very Helpful votes

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