After booking 6 cruises through these people... Im extremely disappointed and will unlikely deal with them again.
All I will say is... we are not getting what we paid for... and VTG is doing nothing to rectify the situation. I lost $1000usd...$1300cdn on a less than honest agent.
I'm very sorry that you feel there should have been additional amenities offered for your cruise. We've reviewed this matter and spoken to the cruise line and the promotion you're referring to was not offered on your particular sailing at the time you booked. The supervisors that you have spoken to have done their best to clarify the situation and we are sorry that you are still disappointed.
Ken Has Earned 5 Votes
Ken H.'s review of Vacations To Go earned 5 Very Helpful votes
I'm very sorry that you feel there should have been additional amenities offered for your cruise. We've reviewed this matter and spoken to the cruise line and the promotion you're referring to was not offered on your particular sailing at the time you booked. The supervisors that you have spoken to have done their best to clarify the situation and we are sorry that you are still disappointed.