Ken G.

I found SupplyHouse.com after two very unpleasant experiences with a horrible PEX house in Brooklyn, NY. Supplyhouse is a reliable vendor of quality components, not just PEX. I am always concerned about the quality of components in my drinking water and I have every confidence in the quality of goods from this supplier. In addition, the customer service at Supplyhouse is OUTSTANDING. Instead of dealing with a mush-mouth, thuggish, buffoone from a high crime city, you get respectful, helpful, and personable customer service folks at Supplyhouse.com. So to recap, never buy anything from the New York City borough, use helpful merchants with decent staff, and buy quality materials at good prices.

I would have better customer service from the hot dog guy in front of my building. DO NOT BUY from these CLOWNS. There customer service is non existent. They sold me a defective Grundfos pump and then I had to speak to some mush mouth jackass in their customer DISSERVICE department who aid they provide no technical assistance on the pump and just kept talking over me. They sell products but yet offer NO ASSISTANCE WHATSOEVER. Then mush mouth gave me the number for Grundfos ( it was too stupid to transfer me). Grundfos then sent me back to this slum company. Mush mouth was again on the phone talking over me. Mush mouth told me I can return the pump but I need to pay for shipping. These people are HORRIBLE. I debated buying anything from a Brooklyn based company because of the vermin in Brooklyn and I was right. DO NOT BUY FROM PEX UNIVERSE. They are a PLUMBING NIGHTMARE. The alleged "president" of this train wreck is an Elwood White. Write Elwood (if he can read) and let him know what a $#*! shop he's running.