Ken G.

Had a very poor experience with this company and they are not even interested to responding to my inquiries after the initial call. We purchased a ASA for around $500 from Sever Supply and it was received in non-working condition. We contacted the company on 4/23/20 and they indicated that they would send us a return mailing label (RMA) so we can send it back for an exchange. The RMA was not ever received, so on 6/1/2020 we contacted Server Supply and they refused to send us a RMA, indicating that the item was now out of its 30 warranty. They said "why would we take it back when we cannot get our money back from the supplier". I have since sent them a written request asking them to resolve this issue, but received no response what so ever. I suggest you not deal with this company as they do not stand behind what they sell and they do not know the meaning of customer service. I will never use this company again and would suggest you stay clear as well!