I used the Orbitz automated system to book an early morning flight with United Airlines. When I recieved my confirmation it was not the flight I had chosen and take off was 12 hours later than I needed. I called customer service and they were very nice about cancelling the first flight and booking the flight I originally desired. Was given discounts and credits in consolation for my troubles. Was very pleased with the experience...
Upon checking my bank account I find three separate transactions for the same amount, two from United and one from Orbitz! I accepted the second charge would be for the cancelled flight and would be refunded shortly... The third charge is a mystery to me and is now causing NSF charges to my account because I'm just a working man supporting a disabled vet wife, and a young pregnant daughter on a budget.
After calling customer service twice on this matter I have come to the conclusion that I have to eat the NSF charge myself and quit whining
Thank you Orbitz for my good and bad experience