Thumbnail of user kendram110

Kendra M.

Contributor Level

Total Points
87

1 Review by Kendra

  • BackInTheSaddle

4/29/21
Verified purchase

I ordered a pair of ladies pajamas and a ladies top. The items arrived in about 10 business days. They were packaged well. That's how they earned the 1 star. Upon opening the box, I found the clothing wrapped in plastic with tissue paper overlay. The clothing was heavy with a chemical almost burned plastic smell and at first, my thought was that the scent was from the plastic bags. No. The odor coming off the clothing was heavy. I washed the clothing on gentle cycle with gentle soap in cold water. It's not every day that I pay over 50 dollars for a pair of pajamas, I want to keep them nice. Dried the items on low. The pajama fabric has an almost crinkle paper feel to it. It's rough upon the skin and just not a joy to wear. The stitching is minimal in amount as if to save money in manufacture. The pajamas run small. Not true to size. The second item so far is okay but ran large. Go figure. Can't win here. I like the color but after just one wash, I can tell the faux embroidery on the outside front is going to be a problem with the curling going on. Stitching along the hems are hit and miss. Looks like it was done at warp speed where it's off in areas on the inside but at least the shirt is soft against the skin! Again, one of five stars. I'm disappointed. I won't return them. They keep 8 dollars, by the way, for a return. Doesn't matter why. Save yourself. Don't order from this company unless you have seen (and touched) the product ordered by another person. I don't mind paying for quality. They would have had a repeat customer in me, had the quality been there. Thank goodness I didn't get the purse I'd looked at as well.

Tip for consumers:
Don't

Products used:
Just the blouse. I'll throw away the pajamas.

Service
Value
Shipping
Returns
Quality

Kendra Has Earned 7 Votes

Kendra M.'s review of BackInTheSaddle earned 7 Very Helpful votes

Kendra hasn’t received any thanks yous.

Kendra doesn’t have any fans yet.

Kendra isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user marcier31
3/15/24

I purchased an item and they gave my information and credit card to a phoney rewards program that...

Thumbnail of user margaretlz
2/6/24

Terrible, terrible customer service! If I could give them a zero rating I would. Now I'm left...