Kendra G.

Disgusting business practices. Lured into a lovely purchase with an amazing discount one night, received the boots, lovely. Few weeks later, £35 out of my paypal account into my VIP member account! For me to spend on what I want apparently! Complained on social media numerous times, told to contact the VIP team direct. Spoke to a foreign woman this morning who waffled on and on, I told her I just wanted to cancel and have my money back. She told me that she could have only refunded had I not cancelled by now that she cancelled as I had asked, then I couldn't have a refund! OMG furious is an understatement! Had I heard, realised or understood that she was saying anything like that to me would I not have said, yes, then do that and I'll stay on... apparently not! Would any rational person think that if a person wanted to genuinely help they'd explain again so that it was understood? Apparently not! Well, not with this company anyway. Avoid them! Awful company, awful business practices!

I registered with this website whilst at work on my lunch break. Reasons? I've just paid a deposit on an off-plan apartment in Tunisia. My Boss recommended that I look for and join a Forum to talk to and gain advice from people who have already bought property in Tunisia.
I posted my query but it didn't appear, at first I thought maybe it would take a day or two to show. I checked a couple of days later but still showed I'd not posted any posts. So not having copied and pasted or saved my original post I re-wrote what I thought was the closest that I could get to my original query.

It still didn't appear. I received and replied to an private message from one of the site moderators or people in charge and asked them to help in posting as it didn't seem to be working for me. She told me what to do and hey presto, there was my post! I recieved two replies which seemed to be giving me the advice that I so needed.
I then got a reply to my post from a Moderator who was frankly very rude, quite abrupt and basically accused me of Spam! He/She informed me that I'd already posted and had a different content and immediately banned me for life!
I'm furious, the content that differed was basically this: In the original post I'd named what I'd been informed was the developer of the apartments but didn't name the Agent that I'd paid my deposit to. However in the second post I'd named the Agent. This aparantly made me a liar! His/Her words were that why would I pay an Agent a deposit and leave my brain on the plane!

What kind of Site is this that it allows someone to judge someone so badly and be so insulting then allows the unfair banning of that person?

I'm disgusted with this Site. I joined because I wanted sound advice from people who I thought were decent, honest people who have already had the experience that I, at the moment, so fear!
Being a very honest person, I take issue with anyone claiming that I'm anything other! I can't seem to find anyway to complain about this site other than with this review.
The Moderator in question (Kris) needs to read this and apologise. I can't remember ever being so angry!