Kendra C.

I joined Ipsy awhile ago and I will say my only negative is I have over 50 bags that I might never use (the cute bags all your items are sent in)
First you take a quiz which helps them decide what to send you and I'm not a fan of certain things so I checked those boxes of not interested. At any time I wish to change my mind I can go into my account and update it. I did state I love nail polish and every bag I'm getting nail polish! I get a cute bag with 5 items inside you get at least 2 full size products! The price of $10 is a steal! I've added some of my bags up and they have been over $30. I love that I control what I get I asked for no hair care products (since I'm dealing with some health issues and on strict hair care items from doctors) and they don't send any hair items. I also said I'm into lip gloss/stick and nail polish and my bags include those.
For $10 a custom bag that's easier and cheaper than ordering a meal that mostly the fast food place would mess up! Plus you'll gain 5lbs of fat and guilt lol

I saw an ad for this while scrolling on my fb feed and for over a week it just kept showing up. So I decided to look into it. I saw you were able to pick from a random set of crates that fit to what you like and I found one. I have so many crates that now they are taking over my closet! I don't need to buy shirts since I get one every month! You get 5 items and I will say 4 items are awesome and most of the time the 5th item is an after thought just thrown in and kinda ok lame, but for the price I've found it's the better one out there. I ordered a few other crates and cancelled them, they cost more and you don't even get a shirt just a bunch of cheap crap. Or a box that someone looked like they went through a garage sale and sent you those items.
So from trial and error this lootbox is the best. If your issue is with shipping it clearly states they charge you early in the month around the 5th you get your item sent around the 22nd. So there is some wait.
Yes 95% of the time you get an email with tracking information. I've had to contact customer service and I have yet had an issue some times the wait time is longer but I get that auto email first then an actual person within the next few days. All my issues were resolved. I think this is a great box, my lootbox might not appeal to little little kids most items I keep in boxes and such. But they have so many other boxes to pick from. I love the shirts (I'm a girl and order the male shirts) I wear them all the time. I do wish they would stick to one brand because some are so soft and stretch lovely while other shirts seem stiff.