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I paid for a "2 bedroom condo" which showed 2 different bathrooms 2 different bed rooms a full kitchen dining and livong space but when i got to the hotel they say i only bought a "double studio" which there is no such thing as a double studio so i wasted 500+$ because they scammed me out of my room i will bever use this trash $#*! site ever again
Tip for consumers:
Dont use this site just go directly to the place your trying to go cause you will have a $#*!ed up trip if you dont just like i did
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Kendall S.'s review of Zenhotels earned 2 Very Helpful votes
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I was charged for my hotel room twice. Calling fraud on this company. Save your money and book...
Dear Kendall,
Thank you for the message!
We are sorry for inconvenience.
Could you be so kind to provide the number of your reservation or email?
Also, you can contact us via complaints@zenhotels.com
We will be glad to investigate the described case.