kendallc11

Kendall C.

Contributor Level

Total Points
80

1 Review by Kendall

4/2/15

I called in to verify they had the products I wanted which were on the website and after some time they said that for sure the products I wanted (4 Sitka jackets) were in stock and available. So I placed the order. Two days later I get an email saying that one of them is on back-order indefinitely. Frustrating, but I guess I'll have to figure something out for that one. So I tell them to cancel the backorder item and ship the rest of the order. Then I get an email saying my entire order has been refunded. I follow up with a "why didn't you do as I asked and ship what you could?" to which the reply was basically "sorry, my apologies". No offer to place a new order, no direction. I guess they don't want a $1000 order. Sub par experience.

Kendall hasn’t received any votes.

Kendall hasn’t received any thanks yous.

Kendall doesn’t have any fans yet.

Kendall isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

ughg
Ugh G. reviewed Webbyshop
7/23/13

Ordered a karaoke Magic Mike in April 2013 then returned it and call almost every week asking...