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Ken C.

Contributor Level

Total Points
81

1 Review by Ken

  • RevolutionGolf

12/30/15

Initially ordered the orange whip the first week of December posted to my credit card account on Dec 5 called on the 16th to find out wasn't processed will correct, Received email same day the item was shipped and the tracking info indicated shipping label processed awaiting pick up. Called a week later tracking info still read label processed awaiting pickup I was told it shipped they probably forgot to scan. Just called today still says label processed awaiting pickup but told it was actually shipped yesterday but not their fault UPS busy over holiday. The person on the phone had a cocky attitude and said not his problem in response to my displeasure with them. Will never purchase any items again suggest you go to Hank Haney's site and buy the same products for less money

Thumbnail of user lancem14
Andy S. – RevolutionGolf Rep

Ken, I am so sorry for the poor service experience! Please allow me to make it right for you. If you would email me directly, I'll be happy to investigate what's going on with your order and get it resolved for you as soon as possible. Please include your email address you used to place your order and if you have it, your order number.

My contact information is:

Andy Sinsel
Chief Customer Officer
Revolution Golf
andy.sinsel@revolutiongolf.com

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