I ordered a Bravia 65x930c 4K television from MacMall at a competitive price. At the web site, it was indicated that the TV was in stock. A few days later, they called and told me that the TV was backordered, and wouldn't be shipped until the next week. During the week, I noticed that the price for the TV at the web site increased by about $250. I continued to call the customer service about when the TV would be shipped and they continued to push back the date, asking each time if I would prefer to cancel the order (which I didn't as I suspected that they were trying to weasel out of the price that they sold it to me for). After pushing the date back 3 1/2 weeks, on a product that during this time always indicated 'in stock' at their website, I received an email from them that they didn't know when they would receive any more TVs, and they cancelled my order.
For anyone reading this review, be very aware that this company utilizes very shady practices to try to lure customers to them, with no intent of ever following through and honoring the sale that they contractually agreed upon. It isn't as if this is an obsolescent model that Sony no longer produces (it is one of their most prominent models of 4K TVs that they released this year).
If you see a product at a good price at MacMall, you would be best to ignore it, as you will probably be disappointed and angered in the end.
Dear Valued Customer,
We received your review regarding our website. However, we need additional information regarding the issue you encountered with your order. We would appreciate if you can send the details to customerservice@macmall.com.
We do apologize for the inconvenience.
Sincerely,
MacMall Customer Care
www.macmall.com