It has been over a year since I ordered $229 worth of merchandise from this FAKE company. I have called, emailed, etc to no avail. Their site has been taken down and even when I did call it was so obvious the call center was overseas which is not uncommon. However the line was grainy, crackly, person on the phone spoke very little English. I could hear a lot of other conversations going on in the background. The language sounded like Chinese. In any event, all these reviews obviously happened after your experience and it seems that orders happened between Oct-Dec. The company was probably a pop up shop and now they are gone. I dont think the US has a jurisdiction on this company so we are SOL. Thats just my opinion at this point. I have gone through the stages of grief. We were scammed. Shame on Them! Lets just be more careful next time. Reading all your reviews was actually very helpful. Thank you all for sharing. Lets continue to look out for each other through these types of channels. Happy New Year!