Kelvin Z.

I received a used TV with a cracked screen and crayon all over the inside from Amazon and they refuse to exchange it for the price I received it at.
After escalating a refund was forced upon my account with the threat that if I do not return the item soon the refund would be revoked and I would be stuck with a broken product.
They also expect me to drop the TV off at a UPS location but my vehicle is too small for this TV. I requested a pickup and they basically told me "too bad that's your only choice"

They ship garbage products and hope the customer keeps them and when you ask for the actual new product you order they threaten you. How are these people still in business?

The website would not allow me to place my order due to an "error in my basket" which would not go away no matter what I ordered. It also didn't stop "iherb netherlands b. V. amsterdam" from charging my credit card for an order I couldn't place (why not iherb US?... is this now a scam site?).

Tech support gave me the run around for two weeks and said their was no fix, but that I should "keep trying". I had to cancel my credit card and get a new one and I told iHerb to cancel my account.

Do NOT give them credit card access. AVOID!