I have been using Chewy for over 5 years now and I have nothing but good things to say. They make getting my dog supplies easy and quick. I have to buy prescription food because my dog has allergies and they do all the work renewing prescriptions so I don't have to. There have been times when my dog can't eat/gets sick off different foods because of her allergy and they have credited me for the food. All I had to do is send an email. This company goes above and beyond :)