I brought these 3 dresses that I thought would be cute. So, I've ordered them and they showed up to my house in 2 weeks. But I didn't like them. 1. They were too small even though I'm 112 pounds. They were also very poor quality. I just don't understand why they wont give me a refund? Its my freaking money that I worked hard for! Not yours!
Dear Kelsey,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: http://www.zaful.com/returns/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as "complaint from sitejabber.com".
We are always happy to assist you.
Best Regards
ZAFUL Customer Service