Thumbnail of user kelseyr74

Kelsey R.

MISSOURI

Contributor Level

Total Points
81

1 Review by Kelsey

  • ZAFUL

6/12/21

I brought these 3 dresses that I thought would be cute. So, I've ordered them and they showed up to my house in 2 weeks. But I didn't like them. 1. They were too small even though I'm 112 pounds. They were also very poor quality. I just don't understand why they wont give me a refund? Its my freaking money that I worked hard for! Not yours!

Tip for consumers:
PLEASE DON'T WASTE YOUR MONEH ON THIS WEBSITE! DON'T BE STUPID LIKE ME!

Products used:
Only the 2 swimsuits I brought because they were the only item that was aurally good quality.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandyz2
Charlie F. – ZAFUL Rep

Dear Kelsey,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: http://www.zaful.com/returns/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as "complaint from sitejabber.com".
We are always happy to assist you.
Best Regards
ZAFUL Customer Service

Kelsey Has Earned 1 Vote

Kelsey R.'s review of ZAFUL earned a Very Helpful vote

Kelsey hasn’t received any thanks yous.

Kelsey doesn’t have any fans yet.

Kelsey isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ronalmperry
3/19/24

I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items...

Thumbnail of user hagarg2
Hagar G. reviewed ZAFUL
10/24/23

I ordered 5 pieces of clothes in September and got them maybe two weeks later. After trying them...