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Kelsey C.

Contributor Level

Total Points
84

1 Review by Kelsey

  • WeddingWire

9/16/20

I spent years collecting reviews on Wedding Wire. Years sending clients their way. When I had to move my business to a new state, I decided to pay for a listing on the site, in my new market. I was told I would get 77 leads a year. Instead, I got 6 the first month, and all of them had ridiculously low budgets, or turned out to be spam. After that, I received no leads for two months. My husband lost his job due to COVID and my family was in financial hardship. I begged this company to let me cancel my contract since they were taking a huge amount of money from me every month, and producing zero results. They finally agreed to let me out of my contract, but even though prior to paying I had a free listing, they decided to take down my storefront and all my review (54 total) for "backing out of the contract." They claim to be helping wedding industry professionals during this crisis, but their bottom line is money and manipulating you. When I expressed that it was cruel to take down my storefront entirely, they offered to let me stay in the contract and keep paying in order to keep my reviews.

Disgusting. STAY AWAY FROM THEM. There have been so many tears and so much stress. This company is truly awful.

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Lauren S. – WeddingWire Rep

We're sorry to hear of any negative experience you've had. We only remove lite listings if you are going out of business or no longer do weddings, so we do apologize for the miscommunication. Feel free to contact support@weddingpro.com or 877-331-7752 and our WeddingPro Support team would be happy to help reactivate your lite listing.

Kelsey Has Earned 4 Votes

Kelsey C.'s review of WeddingWire earned 4 Very Helpful votes

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