Where to even begin... first this dress arrived completely wrinkled and not even folded. Second the quality was horrible, cheap and not at all like the picture. And finally this dress was so short not even a 12 year old could wear it. I am not an excessively tall person (5'5) but I couldn't bend over without my whole butt showing. To send back this dress would cost half the price. I will be selling it online and hope that no one will buy from this company.
Hey Kelsey,
We are very sorry to hear that you were unhappy with your recent purchase. All of our items are dispatched from our warehouse in perfect condition and are folded neatly in their plastic packaging. We have never received this kind of feedback before. We have a size guide on our website with measurements to ensure the best fit, however we are also always more than happy to measure any items for you as we want you to love your purchases, so please don't hesitate to contact us in the future if you require assistance with sizing. If you are not happy with this item and it has all tags attached, you are welcome to return it to us for a refund or gift voucher as per our returns policy.
Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon.
Thanks a million X