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Kelly W.

Contributor Level

Total Points
82

1 Review by Kelly

  • Zazzle

12/24/16

I placed my order on Dec 14th... I paid extra for express shipping with a delivery date of Dec 23rd. Well, my sweatshirt is still "Making" and hasn't shipped... today is Dec 28th. I received the blanket reply email claiming that someone will contact me. No one has, oh, but they promptly charged my credit card on the day I ordered. I want my order delivered and a partial refund on shipping. First and last time I will EVER order from Zazzle. Ridiculous.

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Zazzle S. – Zazzle Rep

Hello Kelly,

I am so sorry to hear about the delay with your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.

I look forward to assisting you further!

Thank you,
Christine

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