Bought 2 PS4 controllers that never showed up. Sent multiple emails with no reply. At the same I also bought a toy quad bike for my son that did not arrive. All up nearly $400. They have not responded to my many emails. I have asked for someone to call me but they said they have no phone support. I have asked for a full refund with no response I have been chatting to an online person that I think is an automated response. Disgusting service. I am so pissed! Wast of money I had put aside for my kids Christmas.