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1 Review by Kelly

Travelup

Travelup

2/26/19
I would give them zero stars if I could. I booked in December for a February trip. FOUR days before they sent me a sketchy, misspelled email from an individual named "Aaron" that there was an "urgent reallocation" and they were switching my hotel. I was fine with that until I got to the hotel and they told me the agency never transferred the monies and I had to pay the entire amount for the hotel (again). It is nearly impossible to get a representative on the phone and all they ever say is they will "check with the supplier." They never refunded me my money and I had to report them to my bank as fraud. I am surprised they are still in business but BEWARE!!!

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