We have been fighting insurance fund returns on trip and damage rentals for three units which did not work out thru no fault of our own!
HOMEAWAY is holding $800 in our credit card funds which they are blaming on the insurance they sell!
They are fingerpoint each other's Dept and have received no emails or phone calls from HOMEAWAY!
I'm sure CEO Brian Sharples loves the idea of taking money with immediate bookings and not return funds while they set in his bank account