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We ordered a dress and a pair of shoes on October 24th, 2016. They debited my account at that very moment but I still have no dress and no shoes! After several emails, I finally got a response from a Maria Lopez confirming she would look into it. I haven't heard a word since. At this point, the dress and shoes are not needed and I still have no idea where my packages are. This is the biggest scam, DO NOT BUY FROM WANELO!
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hello Kelly! I am sorry to hear about this. Our customer support team always informs customers of the status of orders coming directly from the merchants, however, it can take a few business days to obtain those details. It is always our top priority to keep our buyers informed and you have waited too long for an update. I will be sending you a private message to get your order details so I can be sure you are taken care of right away.