I was scheduled for a class on 10/17/18. I was notified on 10/12/18 that the class was cancelled due to low enrollment. (I was not happy with the short notice about this). Any further classes that were offered in my area were after my CPR expired so I requested a refund. I was told that I would be given a refund in 30 days. It is now the end of November, and I still have not received it. Yes, I have contacted them at least 2 times since to inquire about my refund.