Kelly m.

I ordered a pair of shoes from Luxesort. Once I received them I put them on and within hours they gave me a blister. When I took them off the lining was coming apart on one shoe. I contacted the company right away.

Their websites states multiple time 100% guaranteed. Also says "OUR GUARANTEE: IT WILL FIT OR WE'LL EXCHANGE FOR FREE"... this is not true. They told me that I have to send the shoes back to China at my expense.

Their website also states "We want you to be 100% satisfied with the products you buy from us. If for ANY reason you are not satisfied with your purchase, we offer an iron-clad money back guarantee. Buying online can be a daunting task, so we want you to realize that there is absolutely ZERO risk in buying something and trying it out. If you don't like it, we'll make it right… It's our promise"

The support at Luxesort has been poor, they are not honoring anything that their website claims. Read the reviews outside of the website before you order anything. They are a fraudulent company, although the product looks good online.

After reading these previous comments and reviews regarding Yext, I've gotta say that I'm considering starting a class action lawsuit against Yext and how they operate. I truly believe there is some form of extortion going on here. Also, Yext has partnered with Yahoo, which makes it difficult to get control of your own listing. They will not assist you if you don't pay them. They have a monopoly on directories and as a business owner can't do much about it.
And as a previous reviewer mentions, it's true, it is interesting that Yext barely has an online presence, when online reputation is the service that they claim to offer.

I don't even know where to start except that Yext has hijacked my client's listings. They will not let you have control and although they have me in a contract for the year for $2000 and will not release me from it, I've pulled all my clients from their platform.

The Yext service is meant to help you get your clients NAP listed correctly on local and relevant directories, 6 months later in a contract with Yext and all of my clients still have numerous directory listings that are incorrect.
At this point I'm wondering what exactly I'm paying for? Seriously, what am I paying for when this is the only service that they offer, and my clients still have many inconstant listings?

In addition, on more occasions than one the Yext platform has jumbled up all of my client's information. By this I mean, every client account that I had listed with Yext was pushing out info associated with other client accounts.
Ex. GMB listings of my clients would have a completely different businesses website and or company description info or contact information, from other clients of mine listed with Yext. I KID YOU NOT! This is the complete opposite of what I'm paying them for. I've had to spend hours of my own time correcting this, only for it to happen again.
I sent numerous emails with details and links to Yext support and my account manager regarding this, asking for help and for explanation and nobody was ever able to help me or explain. They dropped the ball both times. Nobody could provide an explanation. They left me on my own to correct it and manage it. Yext support has been disappointing on every inquiry since being in partnership with them, except once.

Another bit of information to point out is that I get numerous weekly emails informing me that portions of the Yext platform are down. I mean these are regular notifications. I just got two, right now.
Yext is seriously the worst. I would not recommend this company/or service to anyone. I consider this review a public service announcement, hoping I can save some other business owner from falling into the trap that I did with Yext.
Again, I am a paying customer of theirs and feel that partnering with Yext is the worst business decision I've ever made. There are several other tools out there that will do what Yext does, that are far more professional, efficient and successful in getting the job done.

Never received my order and told they would refund me and still no refund and no response... having to deal with it through PayPal and my credit card.
Gives online small businesses bad name. No wonder amazon is doing so well.