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kelly m.

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1 Review by kelly

Instacart

  • Instacart

“Temporary hold and double charge”
11/16/17

I wish this service could work for me, the idea is good, but the service is terrible. The shoppers need to be trained. Never let the shopper pick a replacement for you, it will cost you double. And now, they place a temporary hold on your account, then another temporary hold for the actual amount and then charge you for the purchase, all in the same day. And the funds will be held for nearly 6 days. In the past they would do a temporary hold and then credit the difference the same day.

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