Kelly L.

I ordered a heated coat for my son for Christmas, I ordered 3 sizes bigger than he normally wears. It came it was to small when contacted company they said the only way I could return was to pay for it myself. I am a retired woman and barely could afford the jacket, much less pay to send it back. Please do not order from this company they are not consumer friendly, now I have a 100.00 jacket and no use for it. I am chalking it up to ignorance on my part for not researching this company, I have done business with other international companies and they have always made things right when something went wrong, without a penny being spent out of my pocket.