The first couple of orders went pretty good. Items arrived on time and in good shape. However, on the last occasion, I was trying to receive a promotional discount before it expired and once at checkout, it wouldn't let me purchase my item! I mean, the click to pay button did nothing! Next, tried it on my computer, and then my son's. While I figured this may have been a fluke, I was on a mission to get this item (with it's discount) before my time was up. So, I initiated a chat, but the person on the other end knew nothing. I was very dissapointed and irritated, naturally. All they could tell me was technical difficulties. However, it would have been nice to at least been given the opportunity to be extended the discount once things were working properly.
Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Julian