Dell inspiron laptop purchased Feb. 2019. Feb. 2020 (2 days before warranty was up) motherboard fried. No spills, no dropping, no power surge, worked one day, did not the next. Repair takes over 2 weeks. No machine for 2 weeks. May 13,2020 stuck on "preparing auto repair" screen. Try to get dell support and am told no longer under warranty, nothing they can do. They send self diagnostic video instead. Will never buy a Dell product again.