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1 Review by Kelly

FareDepot

FareDepot

10/13/18

I booked tickets for Nairobi, got my confirmation than they cancelled the booking without providing a reason. I called them to enquire and they told me that they had called me and spoke with my (which is a total lie) telling me the ticket price had increased after reservation and before ticketing and that I needed to pay more. No one called or emailed to communicate this. So when I called to ask why they cancelled, the prices had changed back and they said they could issue the tickets. yet a quick search on line priced the exact same flights at much lower.

I asked them why they are charging more now than what is on line but they said they could only honor the original price of the booking.

suggest you take your business elsewhere

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