Thumbnail of user kellyj153

Kelly J.

Contributor Level

Total Points
85

1 Review by Kelly

  • FareDepot

10/13/18

I booked tickets for Nairobi, got my confirmation than they cancelled the booking without providing a reason. I called them to enquire and they told me that they had called me and spoke with my (which is a total lie) telling me the ticket price had increased after reservation and before ticketing and that I needed to pay more. No one called or emailed to communicate this. So when I called to ask why they cancelled, the prices had changed back and they said they could issue the tickets. Yet a quick search on line priced the exact same flights at much lower.

I asked them why they are charging more now than what is on line but they said they could only honor the original price of the booking.

Suggest you take your business elsewhere

Kelly Has Earned 5 Votes

Kelly J.'s review of FareDepot earned 5 Very Helpful votes

Kelly hasn’t received any thanks yous.

Kelly doesn’t have any fans yet.

Kelly is Following 1 User

Thumbnail of user danielad19
Daniela D.
1 Review
1 Vote

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user pattyrichardd
9/7/21

I booked 4 flights to Greece i went back and for with one of the customer service reps regarding...

Thumbnail of user michailk7
5/18/21

They never refunded for a ticket they were supposed to. Big time thives trying to scam people....