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Terrible customer service. I've tried and tried to connect to their live chat and it never connects. Sent an e-mail, received a generic response. No phone number for immediate assistance. I have fit questions and only have 3 weeks remaining to return them. I like the bras but this level of (or lace thereof) service deters me from every purchasing again. Darn, the program sounded so awesome. Buyer beware!
Kelly H.'s review of ThirdLove earned 2 Very Helpful votes
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Third Love is a company that I want to love and support because of its body type inclusivity. I...
Hi Kelly,
We're sorry to hear you've not received assistance in regard to your ThirdLove order. We're here to help!
If you can provide your order number, we'd be happy to reach out to you via email and offer our support. Please note, as these forums are public facing, please only reply with your order number and no private details, such as first/last name or email address. With your Order number, we will be able to follow up with the email on file.
We hope to hear from you soon!