Kelly F.

I made a purchase in May 2023. When I made my purchase, I never received a confirmation, no receipt, other than from PayPal, NOTHING. About 2 weeks later, I contact Northern Tool. They tell me my order was cancelled! I never received ANYTHING from them about cancelling my order either. Here I sit waiting for the tool that I needed, and they don't even have the courtesy to tell you that your order has been cancelled. I will no longer be using Northern Tool, I will go elsewhere. Even if it costs me a few pennies more, I will be guaranteed to receive my order and update emails without any problems.

I started my new service with WM on April 9th, they either don't pick up my garbage or my recycling, can't see to do both in the same day. In 5 weeks, they have missed my recycling 1 time and my garbage 2 times. They are a good company, they do get back to me, but nothing ever gets done. My garbage overflows till the next week, I don't get credit for missed garbage. They tell me, well, we put it in your account to just put extra bags out for the next time. I don't want my property looking like hell cause I have bags laying all over waiting for them to come and pick it up!