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Kelly D.

1
Level 1 Contributor

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Total Points
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2 Reviews by Kelly

  • Hire My Mom

8/6/19

While this site does seem to post legitimate job offers that are adaptable for work from home mothers... you are lucky if you ACTUALLY get to apply for them. The site has numerous glitches, the service is TERRIBLE and the once you cancel, even if it's just mere days into your membership - they take your money and run. They never answer the office phones, so technical problems can only be submitted by their email and it takes them DAYS to respond. They also do things like changing your membership without permission, which of course, costs you money. The site also advertises that it is a boutique for those who want to work from home - but many of the positions require travel and for you to be in the office at their location and still consider you a 1099 contract employee (which means you are taxed both as self-employed and then on income taxes - thus reducing your pay). You are better off spending your time, your money and your hope for working from home on other sites and freelance work. HireMyMom.com is nothing but a bait and switch to get your money!

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Lesley P. – Hire My Mom Rep

Hi Kelly,
I am sorry about the issues you had with your account, for your frustration and that we could not correct the issue with your resume prior to the job(s) you were interested in closing. As we mentioned in our email, we recently redeveloped our site to a new platform and in migrating 12 years of data (over 1 million files), we have had some migration and technical glitches that we are working through.

We respond promptly to all emails and voicemails either the same day or the next day and if you contacted us prior to the email we responded to, your original call(s) or email(s) did not get to us. Were you sending them through the “Contact Us” page? We did return your call but your voicemail was full which you apologized for in your return email to us. I’m sorry you found our service to be "terrible" but I can promise you it was not because we don't respond or care, it's because we had not received anything from you prior to the message we did respond to.

You requested a partial refund since you had some technical issues with your resume and my assistant refunded your payment fully for the period you had used so that it would not cost you anything for the time that you had problems with your account. We have not taken any of your money. I'm not sure what you mean by that or that we somehow are "bait and switch". I am a Christian and I do my best to operate my business with honesty and integrity.

As I mentioned in my email to you, we would be happy to give you a complimentary membership to come back and try the service afresh.

As for the positions requiring travel, the majority of jobs on HireMyMom are 100% remote but there are some job posted by businesses who are looking for someone local to have occasional meetings. We require jobs to be at least 50% home based to be posted on our site. You can review some of the recent job postings here: www.hiremymom.com/new-jobs and see that most are 100% remote.

We really do strive to have a great service for moms and small businesses to connect and create long-term virtual working relationships. We're not perfect and obviously our website is not with some of the technical glitches we've had with this migration. It’s true you can’t please everyone, but we certainly try. And we are very grateful that we have lots of happy members who have found great candidates and great jobs.

Once again our apologies for the technical issues you experienced and for the frustration. Let us know if we can set you up a complimentary account.

With apologies,
Lesley Pyle,
HireMyMom Founder / Owner

  • YouTube

9/1/18

BUYER BEWARE - Alloy used to be an amazing store with incredible customer service. It was my hidden gem for tall apparel at a reasonable cost. Not so much anymore!

Since going exclusively tall Alloy has ditched their care for their customer and become a terrible option for online. They may have done away with the "restocking fee" but after reading the details of their return policy and seeing that they have a "rejected return fee" if you don't return an item in all of its original packaging, as well as they do not do any sort of exchanges, so you are forced to pay shipping costs three times should the fit not be right (and well since every pair of jeans is made by a different company - no two fits are the same)... so that means you're paying almost $30 extra! CRAZY and so not worth it. And don't get me started on when you call the customer service line because they are RUDE.

So sad to see this gem of an option turn into what it has. I used to recommend it to every tall girl I met... now all I have to say is BUYER BEWARE.

Kelly Has Earned 7 Votes

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Kelly D.'s review of YouTube earned 2 Very Helpful votes

Kelly D.'s review of Hire My Mom earned 4 Very Helpful votes

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