- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I received my order in 16 days, they used to ship on the same day and arrive within 3-4 days. My dress came without the matching waist belt. I contacted them, they said that it was unfortunate, there was nothing that they could do and blamed that my order might be tampered. They couldn't re-send or compensate for the missing piece. Do note that they state no refund and no exchange on sale items because some of the items have missing pieces! I have been buying from ShopBop for many years, their customer and shipping service went from 5 stars to no star. I won't be ordering from them again. Buy at your own risk!
Tip for consumers:
You might want to think twice before shopping at ShopBop. Shipping is too slow and they don't guarantee to refund for sale items even when there are missing pieces.
Products used:
-
Kelly C.'s review of Shopbop earned 2 Very Helpful votes
Kelly hasn’t received any thanks yous.
Kelly doesn’t have any fans yet.
Kelly isn’t following anybody yet.
Empty.
