They make up the rules and allow some reviews and not others. They don't properly check the reviews at all and trying to speak them is like speaking to a robot. They delete there own bad reviews. Funny they don't have a review page for themselves on their own website? This page or here https://www.reviews.io/company-reviews/store/trustpilot tells the real truth! Hope they are found out for what they really are one day and big companies stop using them.