Kelly B.

I placed an order on DECEMBER 1st, and have been given excuse after excuse as to why the order has not shipped. This was the 2nd of 2 orders I placed on the same day. The first order shipped within a week, so when my 2nd order was not here after 2 weeks, I called. I emailed. I finally put them on blatant on their Facebook page and got a response... imagine that. They had "a system issue," and they would get it shipped asap. A week goes by... now it's Christmas, and still nothing. Now they say one of the items I ordered is out of stock and wouldn't be available til Dec. 28. Fine. They wanted to ship it separately from the rest of my order and I refused. I want it all at the same time. That day came and went... and the order is still in processing status. I messaged them AGAIN... now they said it wouldn't be available let until January 3. A whole MONTH after I placed this order! And yet, again, as of January 3rd, I'm told that it won't be available until January 8th. I am never ordering from these incompetent idiots ever again. Oh, by the way, nothing has changed, it's now January 10th, almost a month and a half since this order was placed, and I'm still waiting on my $130 order to be shipped! The Better Business Bureau will be getting a call for sure!