Kellie P.’s Reviews of 2FixYourTrafficTicket & more

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2FixYourTrafficTicket

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“This is a scam!”

3/9/21

Verified purchase

This company is horrible. They over charged us and claimed we purchase and upgrade & a rush which we did not. They don't answer the phone and clearly have set up their website to force an upgrade for over $200. I guess I have to give them some credit, they promise a money back guarantee for only $99 which pulls you in... then they screw you. I would not reommend this company at all, no ethics. Flat fee? No, they get you one way or another.

Tip for consumers:
Be very careful with ordering from this website. We couldn't believe we ended up being charged over $200 for a 6-page document that left us feeling like we were scamming the government. no one would answer the phone, emails were not helpful. read all the fine print before ordering from this company

Products used:
$99 flat-fee risk-free.

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Karen F. – 2FixYourTrafficTicket Rep Over a year old

This is a situation where a Mom signed up for her son, she placed the order on 1/14/21. When signing up, she selected Upgrade II, Expert Analysis and comprehensive written expert opinion prepared by a Professional Traffic Engineer Licensed in the State of California. There is an additional fee of $99.00 for upgrading the service. She also selected a rush option to receive the document on expedited basis for an additional $25.00. The rush option was appropriate as she placed the order on 1/14/21 and the due date to file the document with the court was 2/1/21. All the fees that the client was charged was based on her own selection of the services. During the signup process our clients are provided with a simple and clearly designed table to visually explain the details of services provided for each level and the respective fee. We cannot change the client’s order or the selected service level. Based on the client’s order, we prepared the document as ordered by the client with the expert review and opinion and emailed it to the client in a timely manner on 1/17/21.

Subsequently, the client sent emails stating that they never received the document. We promptly responded to the emails. Additionally, we have software that tracks our emails and shows the time and date when the email containing the documents is opened. The client opened and viewed the document on 1/18/21.