Kellie L.

I am in my mid twenties and order about 1000 a month in groceries for the tech start up I work for. I had a driver find me on twitter after dropping off one of the orders by looking up my name and message me creepy things like I miss your killer smile on the loading dock. I immediately notified instacart and asked to take him off our shopper list due to sexual harassment. My request was ignored and he ended up being our driver on an order a few months later. Upon showing up for the second order showed up to our office pulled me aside in the corner and told me that he didnt send me those messages on twitter but wishes he did. Um Ok? Creppy much? Then he left me a note on a food item, gave it to another one of my coworkers, which had his personal cell phone asking me to call him. I was horrifed and still am and feel like this guy knows where I work and could easily follow me home etc. I called instacart waited on hold for almost an hour to be told sorry for inconvenience he is a credit in the amount that we give to folks referring someone for business. As I said I spent over 1000 a month and that is all instacart did for me after being sexually harassed and reporting it on a prior occasion. Needless to say I am moving my business to peapod & amazon fresh. Instacart customer service disgusts me. Thanks for nothing Instacart.