For Business
Write a Review For Business Write a Review
Thumbnail of user kellieh27

Kellie H.

Contributor Level

Total Points
82
0
1

1 Review by Kellie

Grubhub

  • Grubhub

“Vendor vs Customer: Who Wins?”
7/14/18

Please note that I will not be using EAT24 or GRUBHUB again unless absolutely necessary. The resolve for refund and customer vs vendor response is poor.
The food was not edible (fish undone) and the company refused to refund full order. They claimed the fish was done and would only refund me for the rice meal I complained about. This isn't my first issue but will be my last where the old "customer is always right" motto just doesn't ring true with Grubhub. Fool me once...

  • Comments (0)
  • 85.1K Views
Helpful  (2)
Thank you

Kellie Has Earned 2 Votes

Kellie H.'s review of Grubhub earned 2 Very Helpful votes

Kellie hasn’t received any thanks yous.

Kellie doesn’t have any fans yet.

Kellie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user malloneegold
Bill M. reviewed Grubhub
4/12/24

I made the mistake of using Grub Hub again. Every time I do, the delivery time changes several...

Thumbnail of user maryhadalillambpie
MO g. reviewed Grubhub
4/5/24

This is the complaint I made to the BBB about my GrubHub order I placed today: I was charged...